What Is a Good Faith Estimate?
A Good Faith Estimate is a written document that provides you with an estimate of the expected costs for your mental health services before you receive care. The purpose is to help you better understand and plan for your out-of-pocket expenses, promoting transparency and preventing surprise bills.
Why Do I Receive a Good Faith Estimate?
As part of federal law (the No Surprises Act), all healthcare providers—including mental health professionals—are required to offer Good Faith Estimates to clients who are uninsured or who are not using insurance. This requirement ensures that you have a clear understanding of the potential costs associated with your treatment.
What Is Included in a Good Faith Estimate?
Your Good Faith Estimate will include:
The total expected cost of your treatment or services, such as therapy sessions, assessments, or other related care.
A breakdown of services that may be part of your treatment plan, with estimated costs for each service or session.
The time period the estimate covers, such as the next 12 months or the duration of your treatment plan.
When Will I Get My Good Faith Estimate?
You can expect to receive your Good Faith Estimate:
Before your first appointment or when you request cost information.
At least one business day before your scheduled service, if you schedule at least three days in advance.
Whenever you request an updated estimate as your treatment plan changes.
What Should I Do With My Good Faith Estimate?
Review the estimate carefully and ask any questions you may have about your treatment or the costs involved.
Keep a copy for your records. If your final bill is at least $400 more than your Good Faith Estimate, you have the right to dispute the charge.
How to Ask Questions or Dispute a Bill
If you have concerns about your Good Faith Estimate or receive a bill that is significantly higher than you expected, you can:
Contact us to discuss your bill and clarify the charges.
File a complaint or dispute the bill through the U.S. Department of Health and Human Services if your bill is $400 or more above the estimate.
Your Rights and Peace of Mind
Receiving a Good Faith Estimate empowers you to make informed decisions about your mental health care. Our goal is to provide transparent, compassionate service and ensure that you never feel uncertain about the cost of your care. If you have any questions, please don’t hesitate to contact Shoreline Therapy & Consulting at 239-224-3577.